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Due to regulations for transport of dangerous goods by air (IATA) and road (ADR), consumers are not permitted to ship Tech-Air® products themselves for return or servicing. In the event of a return or service request you must therefore deliver the goods in person to one of our Tech-Air® Hubs. Please ensure you first contact our Customer Care team to receive confirmation of the correct Hub and approval before visiting.
Tech-Air® Hubs are currently available in select countries. Additional locations across Europe will be launched soon.
Please use the map below to find your closest Tech-Air® Hub.
By purchasing a Tech-Air® product on the Alpinestars website, you acknowledge and accept this return policy. If you still decide to ship your Tech-Air® product as a return, Alpinestars Spa will not be held responsible for the transit of such goods and will not accept them as returns. For this reason, no refund will be issued.
For any questions, feel free to contact our Customer Care team before making your purchase.
FAQs
The Tech-Air® MX System uses advanced sensors and AI-powered algorithms to detect crash scenarios in milliseconds. When a crash is detected, the airbag deploys autonomously before impact, providing immediate protection to your chest, back, and vital organs. The system is fully electronic and requires no tethers or manual activation.
Yes, the Tech-Air® MX features four selectable Riding Modes that can be optimized for motocross, supercross, and other off-road disciplines. You can adjust the sensitivity settings to match your specific riding style and track conditions, ensuring appropriate protection across different scenarios.
Yes, the Tech-Air® MX System is reusable after deployment. The system is user-serviceable and modular, allowing you to replace components as needed. After a deployment, the airbag can be repacked and the system reset, making it ready for continued use following Alpinestars' service guidelines.
The Tech-Air® MX comes integrated into a lightweight, compact chest protector designed specifically for motocross and supercross. This integration ensures the airbag system works seamlessly with upper body protection while maintaining total freedom of movement during riding.
Yes, the Tech-Air® MX System is fully electronic and operates on a rechargeable battery. The autonomous system monitors riding conditions continuously, so regular charging is required to maintain optimal protection. Battery life and charging specifications are provided in the product manual.